Those who tried to play Outriders over its launch weekend were likely affected by the game’s many server issues. Developer People Can Fly promised specific details on what happened during that time. As well as providing those details today, they’ve also revealed a free Community Appreciation Package for those who weren’t able to play during that period.
The short version of what happened is that the game “had enough server scaling capacity but our externally hosted database was seeing issues that only appeared at extreme loads”. This is an issue that didn’t crop up during the demo so the team didn’t see it coming. There’s a full tech-heavy insight for those who are interested that goes into things like RAM caches and more, which created a number of issues. To prevent these issues from occurring again, the team is releasing a patch next week that deals with the majority of crashes and matchmaking issues. A further patch will be released in the future to mop up a few other problems. The issues to be fixed next week are: Outriders First Update Patch Notes
PC & Console Platforms:

Once platforms have been updated to the same patch version, cross-play across platforms will become viable again

Overall stability improvements for the matchmaking service

Crash Fixes

Will Fix a multiplayer crash that could result in client players having their inventory wiped

Will fix the crash when completing the “A Bad Day” si...