Learn how to deactivate the primary PS4 system for your account. Deactivation is recommended before selling a system, sending it in for service, or giving it to a new owner. Deactivation may be necessary before you can activate another PS4 system as the primary for your account.

If you don't have access to the PS4 system that you want to deactivate, skip directly to for deactivation instructions for our website: https://youtu.be/3IWZYn54Ye8"t=46

Sign in on http://www.playstation.com/account to manage the devices that are activated for your account. There is an option to deactivate all devices for your account, but it can only be used once every six months. Check this article for updated instructions for deactivating all devices for your account: https://support.playstation.com/s/article/Deactivate-PlayStation-Consoles-Via-Website
Watch this video to learn about primary system activation: https://www.youtube.com/watch"v=UfBdDhAC50E

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