Over the weekend, an abundance of GameStop customers on ResetEra, Reddit, and GameFAQs reported that their preorders for collector?s editions of upcoming titles like Borderlands 3, Cyberpunk 2077, and Death Stranding were cancelled by the retailer. You?d be forgiven for thinking the preorders were actually cancelled (remember the Kingdom Hearts III fiasco") but this seems to be an issue with GameStop?s website rather than a mass cancellation. Your preorder details simply aren?t appearing properly.
Responding to several concerned users on Twitter, GameStop Guest Care revealed that the retailer?s website is undergoing some work and there is currently no estimated time frame for when preorders will be reflected properly. However, if you?re still concerned and want to make sure your order is safe, GameStop Guest Care has advised that customers either message them privately with their details or call the helpline for peace of mind.
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