GameStop saw itself thrust into the limelight this week with allegations of purposely misleading customers via its new “Circle of Life” program. In case you missed the first two stories, click here and here for context. Now, more employees have come forward to speak out about their experiences with the program on condition of anonymity and, let’s just say, this doesn’t look good…at all.
Kotaku has been inundated with emails from former and current employees, explaining what they had to go through. Their identities have been protected for obvious reasons but their employment status with the retailer has been verified. The gist of it is this: employees didn’t want to intentionally mislead customers but they were pressured by the management, and claim that they were at risk of losing their jobs. Some were actually fired. We’re not going to copy and paste all the accounts here so make sure to follow the source link provided at the bottom of this post. Below are snippets from the emails that stand out.
Current Assistant Manager:
None of us like to do it, but we are all scared for our jobs. I worked two jobs myself until I hit [Assistant Store Leader] just because I didn?t get paid enough to support my family, and then shortly after I received my promotion and quit my other job, they roll out COL, and effectively tell us we?re used car salesmen now (a term which leadership previously used as a negative to describe attempting to sell a g...